March 22 Filogix Update (Second Update)

Following Friday’s incident, Finastra’s teams have been working tirelessly to bring our systems back online. We’ve made significant progress and are now able to start bringing back online the servers which we voluntarily took offline whilst we neutralized the threat. We are working with our impacted customers systematically and securely to return to normal operations.

Because our solutions each have their own nuanced processes to move from being available to operationally live, each of our Filogix products will be back once readiness steps are completed.  These steps will start to take place overnight Sunday.

We would like to reassure our stakeholders that, to the best of our knowledge, we do not believe that any customer or employee data was accessed or exfiltrated, nor do we believe our clients’ networks were impacted.

Thank you for your patience and understanding as we restore our systems. We will provide further information at or before 9am EST Monday as soon as it is available.