On March 20th 2020, through proactive network monitoring, our IT security and risk teams successfully detected an unknown actor on our network. As soon as the intrusion was detected, we began work to contain it, and brought in leading cybersecurity partners to assist us with investigating, containing and mitigating the threat. While this analysis of our systems was being undertaken, we made the difficult, but necessary, decision to temporarily disconnect our servers from external traffic, to deny the unknown actor access while we conducted a thorough review.
At this time, we have no evidence that any customer data was accessed or exfiltrated, nor do we believe our clients’ networks were impacted. No customers running software in their own environments were affected. We believe that by moving rapidly, and taking these proactive but extreme measures, we were able to successfully contain the threat, secure our network and protect our clients’ data.
Our systems have been restored; and as your trusted connectivity provider, we remain committed to providing you our mortgage industry partners with a strong, safe and reliable ecosystem. To this end, we have taken a number of additional protective measures to bolster our security, ensuring our network and customer data is safe and secure.
Filogix remains committed to providing you with industry leading secure connectivity solutions that continue to allow you to run your business your way, from your platform of choice.
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Thank you for your continued support.